Two young girls with curly hair, one in a pink dress and the other in a white dress, crouching on grass in a yard, pointing at something on the ground.

For Patients

MAKE AN APPOINTMENT OR ACCESS YOUR ACCOUNT:

NEW PATIENTS
EXISTING PATIENTS

What to Expect

  • Initial consultation and intake

  • Personalized care planning

  • Ongoing sessions (in-person or virtual)

  • Confidential, compassionate support

A therapist or counselor sitting on a beige couch with a notepad, conducting a session with a family of three. The family includes a teenage girl with short hair, wearing a pink sweater, sitting on the couch with eyes closed and arms crossed. The mother has long blonde hair, wearing a white blouse, sitting on the couch with her hand raised and an inquisitive expression. The father has gray hair and a beard, wearing a beige sweater, sitting beside her with a neutral expression. There is a coffee table in front with cups, tissue box, and a plant, in a bright, cozy room with bookshelves and plants.

Patient Forms

We offer two easy and secure ways to submit a referral. You can either download and complete our referral form or fill it out online through our secure platform.

Download Patient Intake Form (PDF)

ACCEPTED INSURANCE

ANTHEM

AETNA

OPTUM

SENTARA

CREDENTIALING WITH CIGNA IS IN PROCESS

FAQ

ABOUT BEACON BEHAVIORAL HEALTH

  • Beacon Behavioral Health is an outpatient psychiatric and behavioral health practice based in Charlottesville, Virginia. We provide comprehensive, evidence‑based mental health care for children, adolescents, and adults, with a particular emphasis on complex presentations that may include mood disorders, anxiety, trauma, neurodevelopmental conditions, and thought disorders.

  • Beacon was built around thoughtful, collaborative, and individualized care. We prioritize careful diagnostic assessment, continuity of treatment, and close coordination with families, schools, therapists, primary care clinicians, and specialists when appropriate. Our approach balances clinical rigor with a humane, relationship‑centered style of care.

  • Beacon Behavioral Health is located in Charlottesville, Virginia, and serves patients throughout Central Virginia and beyond. Many services are also offered via secure telehealth when clinically appropriate.

  • Yes. All services are provided in accordance with HIPAA and applicable privacy laws. Information is shared with other parties only with appropriate consent or when legally required.

  • Appointments can be requested by contacting Beacon Behavioral Health directly. Our team will guide you through the intake process and next steps.


    You may visit our website at www.beacon-bh.com, or contact our office coordinator, Barbara Coleman, at 434-286-2181 for assistance with scheduling and general questions.

  • No. Beacon Behavioral Health is not an emergency or crisis service. If you or your child are experiencing an immediate safety concern, please call 911, go to the nearest emergency department, or contact your local crisis line. We are happy to help coordinate care after urgent needs have been addressed.

  • We encourage prospective patients and families to ask questions. Our goal is to ensure that patients receive care that aligns with their needs, whether at Beacon or elsewhere.

  • Contact information is available on our website. We look forward to hearing from you.

SERVICES OFFERED

  • Care at Beacon Behavioral Health is provided by a small, experienced clinical team. Psychiatric services are supervised by a board‑certified psychiatrist, with care provided by John Keener, PMHNP, a psychiatric‑mental health nurse practitioner with extensive experience working with adults across a wide range of psychiatric conditions.


    John Keener works closely within the Beacon clinical model, emphasizing careful assessment, longitudinal understanding of patients, and close collaboration with families, therapists, and schools when appropriate.

  • Beacon Behavioral Health provides:

    • Psychiatric diagnostic evaluations

    • Medication management

    • Ongoing psychiatric care

    • Consultation and collaboration with therapists, schools, and other providers

    • Care for both routine and complex psychiatric presentations

  • Beacon’s primary focus is psychiatric evaluation and medication management. Many patients also work with outside therapists. We actively collaborate with therapists and other providers to ensure coordinated, comprehensive care.

  • Yes. Beacon provides care for children, adolescents, and adults. We have extensive experience working with youth who have complex emotional, behavioral, and neurodevelopmental needs, including close collaboration with families and schools.

CONDITIONS TREATED

  • Beacon Behavioral Health treats a wide range of conditions, including but not limited to:

    • Anxiety disorders

    • Depressive disorders

    • Bipolar spectrum disorders

    • ADHD

    • Trauma‑related disorders

    • Autism spectrum and other neurodevelopmental conditions

    • Psychotic disorders and complex diagnostic presentations

    John Keener works closely within the Beacon clinical model, emphasizing careful assessment, longitudinal understanding of patients, and close collaboration with families, therapists, and schools when appropriate.

  • Yes. Beacon has particular expertise in complex, overlapping, or treatment‑resistant conditions, including cases where psychiatric, neurological, developmental, and environmental factors intersect.

APPOINTMENTS & EVALUATIONS

  • Initial evaluations are comprehensive and may be longer than typical psychiatric visits. They include a detailed clinical history, diagnostic formulation, and discussion of treatment options. Depending on clinical needs, evaluations may be conducted by the psychiatrist or by John Keener, PMHNP, within Beacon’s collaborative care model.
    When appropriate, collateral information from family members, schools, therapists, or other medical providers may be requested.

  • Follow-up visits vary depending on clinical needs and provider type but are designed to allow adequate time for thoughtful medication management and discussion of symptoms, functioning, and treatment goals.

  • Yes. Secure telehealth appointments are available when clinically appropriate and permitted by licensing and regulatory requirements.

COLLABORATION & CARE COORDINATION

  • Absolutely. Collaboration is a core value of Beacon Behavioral Health. With appropriate consent, we regularly communicate with therapists, primary care physicians, neurologists, schools, and other professionals involved in a patient’s care.

  • Yes. Beacon frequently consults with schools, therapeutic programs, and other organizations to support students or patients with complex psychiatric or behavioral needs.

MEDICATIONS & TREATMENT PHILOSOPHY

  • Medication decisions are made carefully and collaboratively, using the best available evidence while accounting for each patient’s unique history, sensitivities, and goals. Both the psychiatrist and John Keener, PMHNP, emphasize diagnostic clarity, conservative and thoughtful prescribing when possible, and regular reassessment over time.

  • No. Treatment decisions are collaborative. Medications are discussed transparently, including potential benefits, risks, and alternatives.

INSURANCE & FEES

  • We understand that insurance and billing can feel stressful, and we aim to be as transparent and supportive as possible. Beacon Behavioral Health includes both in-network and out-of-network services, depending on the provider.


    John Keener, PMHNP is currently in-network with:

    • Anthem

    • Aetna

    • Optum

    • Sentara

    • Credentialing with Cigna is in progress.


    Some patients may choose to see John Keener on an out-of-network or self-pay basis. In those cases, the fees are:

    • $100 for a 30-minute visit

    • $200 for a 60-minute visit


    Our team is happy to talk through options and help you understand what may make the most sense for your situation.

  • Fees vary based on the provider, visit type, and length of appointment. If you have questions about costs or coverage, please don’t hesitate to reach out—we’re glad to help.

  • Insurance coverage can change over time. If your insurance plan changes, we encourage you to let us know as soon as possible so we can review your options together. Our goal is to help you understand how changes may affect coverage and to support continuity of care whenever possible.